What our customers say about HEROSAN

A company can always be proud of itself. But what really matters is the opinion of our customers. There are plenty of them these days, and quite honestly, we're really proud of that.

On this page you will always find the latest customer feedback from all platforms on which we are represented:

WhatsApp, Telegram, Facebook, Google and our website chat.

Average rating

 5/5

4,9 from 5 stars

Reviews

great product

Our dog loves the lickable paste 🙂 as a reward or on the licking mat 🙂

The best food for our dog! Since he's been eating this food, we haven't had any more problems with his digestion or bowel movements.

recommendable

The dog likes them and tolerates them well.

New generation, much better

It is better accepted than the old soft snack recipe; our two were initially skeptical, but now they can't get enough of it.

High quality food

I like the composition and the supplements.
It's a shame that there seems to be only one croquette size.

Very good!

Wet food is a good alternative to dry food and is often eaten mixed with dry food by our dog.

Quite satisfied

The lickable paste is well received and tolerated; we have only been testing it for two weeks.
They will continue to test them.

finally healthy

Simply superb..

With this product, our dog finally has healthy digestion.

My dog tolerates it very well...she has less itching.

Hypoallergenic wet food

The only wet food my dog can tolerate

We are very satisfied with the food.

Significantly improved digestion!

My sensitive dog's digestion has improved significantly! It's also very practical!

Great sampler pack

The snacks are well received, don't make a mess, and are great for on the go.

Our dog loves it

Our dog absolutely loves this food, and we're delighted to be able to buy sustainable food here. 🙂

Good and well tolerated

My dog greedily eats the food and it is well tolerated.

Great product!

My dog, who only eats hypoallergenic food, tolerates the paste very well. And she absolutely loves the taste! No, she's crazy about it. The paste has also proven to be incredibly helpful for administering her medication.

👍

👍

Excellent addition to BARF (Biologically Appropriate Raw Food)

I feed my Labrador a raw diet, and in my opinion, the lickable paste is a great addition. She also seems to enjoy licking the paste off the licking mat, which provides a good way to keep her occupied.

…Perfect for distraction

Very practical. Works perfectly while trimming nails.

The dog likes to take them.

They seem to taste good!

Thanks from Garfield and Mini

Dear Herosan Team, I thank you for the fast delivery. I came across your company by chance, as I still have two cats (I already had six cats; unfortunately, I lost four in the last 6 years). Some due to age, some acutely. I still have two strays (1 and 1 years old), which I naturally want to provide with the best possible food. The 2-year-old is still sulking, but our 4-year-old Garfield is crazy about ento Vital Cat hypoallergenic and all kinds of lick pastes. Unfortunately, he lost all his teeth due to FORL, but it works without teeth. I'm also very happy with the Mobility lick paste; unfortunately, he also has a joint problem. I've already placed another order, as my neighbor also wants the products. More orders will surely follow. Thank you again. Also on behalf of Garfield and Mimi.

With kind regards,

TOP !

We love it and our dog thanks us.

Her intolerances made it very difficult at times. But we finally found a snack for on the go so that she can continue her training and no longer has to suffer.

Thank you very much for this. Keep it up.

Good healing

My dog feels much better after taking it

My cats really like the taste

Great with SP against boredom, especially popular with house cats

Senior - Insects/Potatoes

My dog has been eating dry food for about four years, and the senior version for a year.

The food is well-received, her coat is great, and the amount of food is also within limits. All in all, I'm happy to have found a good food, as my dog tolerates it well and her constant diarrhea is a thing of the past.

Loves my dog

She's extremely picky, but she almost never says no to these. They don't cause her any digestive problems, even if she exercises them a bit more. They can also be easily broken in half, making them ideal for smaller dogs.

Half an hour of licking

Great in combination with the lick paste 😀 Also great for freezing, so the cats are kept busy longer. Especially good in the summer.

Great food. Since my dog started eating this, his stomach and intestines have been completely normal again.

Prima

Dogs are very healthy

Great activity

In combination with lick paste or wet food it is a great activity, especially if you put it in the freezer already filled, then the fun lasts even longer.

Great for practicing, especially with nervous dogs.

Great packaging

Well-thought-out packaging

Our four-legged friend, who has many allergies/intolerances, tolerates it well and eats it with pleasure.

Great in combination with pasta

Very good reaction in combination for the activity, especially with the SP, because it does not slide on the floor, but really stays in the place where you attach it.

Great food. Since my dog started eating this, his stomach and intestines have been completely normal again.

Super!

For a long time, this is a food that my dog tolerates and even enjoys. 🙂

Cool...

Great product. My dog was busy with it for up to 30 minutes, and it kept him fully occupied. Thanks to the practical suction cups, the mat didn't slip once, and cleaning is a breeze—just pop it in the dishwasher and everything's clean again!

Dental Stick

They are super practical and dogs love them

Dear Herosan team,

We would like to send you a heartfelt, honest compliment and a huge THANK YOU for your incredibly fast deliveries, your (2- and 4-legged) customer friendliness and your first-class product variety.

It's great that you exist—also on behalf of our four-legged friend. 😊

With best regards and a thunderous applause for you - HEROsan 🦸

I'm absolutely thrilled! It's like chatting with a friend; all my questions were answered quickly, competently, understandably, and very friendly and attentively. What's more, Tamara even offered to do a follow-up check. Simply fantastic and superb! Thank you so much, Isabella!

Absolutely fantastic. The work these people do is so valuable. Unbeatable, both in terms of the approved vet products and the super-fast customer service. 🙂

Prompt support – as always – you guys are truly MEGA! Thanks

I never would have thought it would work so well. Since I'm a bit older, I'm not so familiar with technology. But lovely Sarah helped me out, so thank you again.

Fast and super-friendly customer service – I can only recommend it – which is why I've been a customer for a long time. Thank you very much.

Innovative, uncomplicated, customer-friendly form of communication, even though I am not yet a customer 😉

Fast response time and very informative answers. I also received instructions on how to use it. Thank you!

Great support! Martina helped me a lot! You're always so friendly, others can still learn something from you 🙂

I needed some clarification about your dog treats and Martina answered my question clearly.

Immediately the missing information and very nice contact, I thank you very much!

Top support 🌟

Super quick solution. Thank you very much!

Thanks to Lisa's support, I found the right product very quickly. Thank you very much!

Even though I couldn't be helped, I received very friendly and relatively quick advice.

very nice and helpful 🙂

Thanks to Sarah, I can now use the drops correctly when needed. Best, Martina

I am enthusiastic about the Herosan healthcare team and can highly recommend them and the various Herosan products.

Thank you very much, your call back kept us well informed.

Simply fantastic from A to Z: customer support, expertise, products. Thank you for the truly excellent work you do. One of the few companies where the customer truly comes first!

Friendly and fast, thank you

This hypoallergenic cat food is simply AMAZING! Thank you for this product!

Super friendly and competent advice.

Great products for humans and animals! Competent and friendly staff who are always there to help! Highly recommended.

Very good advice.

Very dedicated and friendly help - thank you very much 🙂

Very fast and friendly communication

Experience the best customer service!

Our HEROSAN team looks forward to hearing from you and will be happy to help you!

We are here for you:
Monday to Friday 08:00 a.m. – 18:30 p.m

Write us a message

info@herosan.eu

talk to us

Austria: +43 720 500 205
Germany: +49 89 2620 12 050

What our customers say about HEROSAN

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