Skip to content

Pay safely

With the most common payment methods

No matter whether with credit card, bank account or all major online payment service providers: With the selection of all popular payment methods you can easily and quickly order our products from the shopping cart.

Questions about my payment

Important questions and answers about my payment

Whether bank account, credit card or online payment service provider: In the shopping cart you have the choice between the most popular payment methods.

You will receive our Austrian bank details after you have placed your order.

According to EU Regulation 924 dated 16.09.2009, bank transfers between EU countries are handled in the same way as domestic transfers. Please make the transfer as a domestic payment using the account details below.

From the date of invoice you have 14 days to pay your bill. You pay only when you have received the product. You can relax while shopping, complete your order and check the products at home.

The invoice will be sent to you by e-mail and together with the products. You can view all your invoices in the Klarna app anytime.

3D-Secure is a method that guarantees additional security for online purchases and prevents unauthorised use of your credit card. Our system works with Verified by Visa and the MasterCard SecureCode. If you have not yet registered, you must first activate this procedure. You can apply for the 3D-Secure Code through your credit card company.

You can use a VISA or Master Card from Austria, Germany or Switzerland to complete your purchase with us. If payment by credit card cannot be made, this may be due to various reasons. Please note that a 3D Secure code is required for this payment method. Alternatively, the payment methods prepayment, purchase on account, instant transfer, etc. are available.

Didn't find the answer you were looking for?

Our HEROSAN team is looking forward to hearing from you and is happy to help!

We are here for you:
Monday to Friday 08:00 – 18:30 CE(S)T